Support

We’re a small team and read every message.

Need a hand? Email support@ascendresearch.co and we’ll get back to you, usually within 1–2 business days.

Common topics

Account & sign-in— you can sign in with Apple or with an email and password. Trouble getting in? Email us and we’ll sort it out.
Notifications— turn push notifications on or off in your iPhone’s Settings, and manage your alerts in the app under More → Alerts.
Your data & privacy— see how we handle your information in our Privacy Policy.
Deleting your account— you can permanently delete your account and data anytime in the iPhone app, under More → Delete account. You can also email us and we’ll delete it for you.
Found a bug or have a request?— on the web, use the Help and feedback button in the corner of the app, or email us. It goes straight to the team.

A note on what Ascend is

Ascend provides research and educational tools to help you think about your book — it is not investment advice, and you are responsible for your own decisions. See our Terms of Service for details.

Reach us

Email: support@ascendresearch.co